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We'd love to
hear from you

Whether you have a question about your order, sizing, or anything else — our team is here to help.

Visit us

Ground floor, 205, Queens palace housing society, Water-field road, Bandra west, 400050.

 
Email us

help@arks.club

07965218888

We reply within 1–2 business days

 

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F.A.Q.

Returns & refunds

Please refer here for more information on Returns & Refunds.

What are the delivery times?

  1. Standard Shipping: Delivered within 7-10 business days.
  2. Express Shipping: Delivered within 2-4 business days (subject to availability).
  3. Orders are processed within 24-48 hours of confirmation, excluding weekends and public holidays.

How can I exchange or return an online purchase?

To initiate an exchange or return for an online purchase:

Visit the Returns and Exchanges page on our website.
Enter your order details and follow the instructions.
Pack the item securely and send it to the provided return address.
Please note that exchange is subject to the stock availability.


Shipping policy

Please refer here for more information on Shipping.